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Shipping, delivery times and Barty service update

Posted by Bart Jawien on

Hey guys,

We just wanted to give you a quick update on all things #shipping having read the latest news from Australia Post released yesterday.

We are pleased to announce this WILL NOT IMPACT any Barty customers being integrated with the Sendle premium courier network across Australia, Worldwide. Unfortunately that means any pickup's from our roastery will not be available at this time .

Barty continues to operate as per normal, however any shipping delays you're experiencing is due to what's happening around the world. 

Where Sendle shipments would normally take 2 days, lockdown delivery times are now realistically 2 to 14 days. You can read more on the latest here, Sendle Covid Update  

This means we're also experiencing delays receiving goods from our warehouse in Brisbane so we can Barty-ify each pack out with beans and good vibes. 

Drop by the chat any time if you have any further queries about shipping or where your order is in our queue.

More information on the Australia 1st of September announced:

Australia Post  will temporarily pause all Parcel Post collections from eCommerce retailers in NSW, ACT and VIC – from 7am Saturday 4 September until 7am Tuesday 7 September. Collections will continue in all other states and territories.

This temporary measure will allow us to responsibly clear record parcel volumes in parts of our network impacted by COVID-19. The safety of our people is our highest priority, and this will help ensure volumes are kept to a safe and manageable level. Our team will continue with processing across the weekend in these areas.

Express Post, Premium and Startrack Express services, and collections from Post Offices and SPB’s are not affected. Deliveries will continue as usual (including on weekends) and our post offices will remain open as our people deliver record amounts of parcels to Australians.

Thanks,

Barty


 

About Bart Jawien

Am the Master Roaster and COO at Barty Single Origin. Philanthropist, coffee enthusiast, cyclist, hiker, runner, foodie, YouTuber and serial Instagrammer. Dedicated to raising awareness, the importance to staying present, grounded and healthy in mind as it's at the core of the Barty brand & initiative.


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